When We Are Closed
If you need to access a health professional in an emergency between 20:00 and 08:00 Monday to Friday or after 12:00 on Saturday for the weekends and bank holidays, you should call NHS 111. This is a free telephone number for when your complaint is less urgent than 999.
- Your call will be answered by a dedicated team.
- They will ask some questions to assess the urgency of the call. You may be passed to a nurse for further assessment and advice.
- appointments are given based on the urgency of your call.
- Not every caller will need to see a doctor.
In addition your pharmacist may be able to help you.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.